Switch letting agent.
Keep your tenant.
Moving your tenancy to Moovehub doesn't mean starting again. Your tenant stays, your tenancy carries on, and we handle the handover with your current agent.
Switching fee
£0
then £40 per tenancy / month
No minimum contractYour tenant stays
How switching works
Three phases from first call to fully managed. After the first one, it's all on us.
Phase 1
Start
You, or us on your behalf- 01
Get in touch
Tell us about your property, your current agent and what you're paying. We'll explain how the switch works for your tenancy.
- 02
End your current agreement
Give notice under your contract yourself, or we'll email your agent on your behalf with you copied in. Timing depends on their notice period.
- 01
Phase 2
Handover
Handled by Moovehub- 03
We collect everything
We deal with your previous agent directly for the documents, certificates, keys and rent position, and chase until we have them.
- 04
We sort the deposit
Usually moved into TDS Custodial with fresh prescribed information. If you hold it yourself, it can often stay where it is.
- 05
We audit your compliance
Proof of ownership, certificates, alarms, deposit paperwork and licensing checked before we go live. Any gaps are flagged to you straight away.
- 03
Phase 3
Go live
Handled by Moovehub- 06
We introduce ourselves to your tenant
How to report repairs, our 24/7 emergency line and where to pay rent from now on. Their tenancy carries on as it is.
- 07
Full management starts
Rent collected into our CMP-protected client account and paid out within 3 working days of clearing. Everything tracked in MyHub.
- 06
What we collect from your previous agent
- Tenancy agreement and tenant contact details
- Deposit protection certificate and prescribed information
- Gas safety, EICR and EPC certificates
- Check-in inventory or condition report
- Rent account and any arrears position
- Keys
What we check before going live
- Proof of ownership & ID
- Gas safety, EICR and EPC in date
- Smoke and carbon monoxide alarms
- Deposit protection and prescribed information
- Renters' Rights Act information sheet served
- Local property licensing
What changes, and what doesn't
For your tenant, very little. For you, quite a lot.
Stays the same
- Your tenant
- Your tenancy agreement and its terms
- The rent and when it's due
- Deposit protection, throughout
Changes
- Who your tenant contacts, day or night
- Where your tenant pays rent
- What you pay: a flat monthly fee instead of a percentage
- No lock-in and no exit fees
Before you give notice
Three things worth checking in your current agent's contract. Not sure what yours says? Send it over and we'll go through it with you.
01
Notice period
Most agents require written notice. Check how much, and whether it runs to the end of a calendar month.
02
Termination or withdrawal fees
Some contracts charge a fee to leave. It's better to know about it before you give notice.
03
Ongoing commission clauses
Some agents charge a continuing fee for a tenant they found, even after you've moved on. Look for wording about introductions or renewals.
Switching FAQs
Still have questions? Call 0333 049 6755 or email [email protected].
Does my tenant need to sign a new tenancy?
Is there a fee to switch?
How long does it take?
Who tells my current agent?
What happens to my tenant's deposit?
What if my current agent is slow to hand over?
What if there are arrears or an open issue?
I manage the property myself. Can I still switch?
Ready to switch?
Keep your tenant, lose the percentage. Full management for a flat £40 a month, with no switching fee.
See everything that's includedWant to learn more?
Fill out the form below and a member of our friendly team will be in touch, or give us a call on 0333 049 6755, we're ready to hear from you.
